The Benefits of Selecting an Agency of Record

WHy work w an AOR

What benefits working with a full-service agency can offer over a project shop.

In the end, designating an advertising Agency of Record (AOR) for your organization should be a decision based on the strategic, long-term marketing and communication needs of your stakeholders in your marketplace.

I know what you’re thinking. My conclusion may sound biased, since I am employed by a full-service ad agency, I can also offer this opinion from the perspective of a CMO with more than 25 years of experience from the client side in healthcare, higher education, and professional services institutions.Read full post...

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Organizing media buying efforts after reorganization

You have three approaches to choose from when deciding on media planning and buying for your organization: centralized, decentralized or a hybrid.

Reorganization. If your organization is going through it, you’re also going to have to deal with reorganizing a very important marketing function: media buying.

You have three approaches to choose from, each with merits and disadvantages: centralized, decentralized or a hybrid.Read full post...

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Five Pieces of Advice for New PR Grads—and One for Old Pros

graduationhatTwenty years ago, I crammed into the Philadelphia Civic Center with more than 6,000 of my fellow Temple University classmates to receive my journalism degree. After a few years spent working for a newspaper, I came over to the “dark side” and joined the agency world. I’ve never looked back.

I’ve been thinking a lot lately about how different my job is today from when I was a junior account executive all those years ago. For starters, we now have Internet that doesn’t require one of those AOL CDs. But aside from that, I’ve also been thinking about all the great advice I’ve gotten over the course of my career. Here are a few of my favorite tips:Read full post...

No Mad Man

Celebrating ab+c's 40th anniversary at a Mad Men themed party.

Celebrating ab+c’s 40th anniversary at a Mad Men themed party.

Many have heard me talk about how lucky I was to “fall into” the advertising business. Not sure it was pure luck—my dad owned an advertising/PR shop for many years that was located, coincidentally, about two blocks from my office today.

My entry into this business was pretty much accidental. I had given notice at my other job and told the agency I had been working with as a client that I was “talking to some folks.” To this day, I swear I had no appointments lined up, but the agency said, “Well, would you talk to us?” Three meetings later, I was in the advertising/PR world!Read full post...

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Physician Recruitment Marketing: Four Years, Big Difference

Attending the ASPR 2015 conference in Orlando  gives us the chance to talk recruitment strategies with attendees

Shawn Kessler talks recruitment strategy with ASPR 2015 attendees.

This year I attended my fifth ASPR (Association of Staff Physician Recruiters) conference. My biggest takeaway: The physician shortage has truly become a real, living, breathing thing that, understandably, has a lot of recruiters terrified.

Rewind to 2011. Chicago. The conference was smaller with fewer attendees and vendors.  You would hear “The physician shortage is coming” and “Take these steps so your health system is prepared” or “These are the recruiters you should be using.” The term “recruitment marketing” was hardly known at that point.Read full post...

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Indiana could learn something from the Oakland A’s

The Oakland A’s announced they are hosting their very first LGBT Pride Night

The Oakland A’s announced they are hosting their very first LGBT Pride Night.

Indiana could learn something from California, or at least from a member of the Oakland Athletics.

Diversity has been on the minds of everyone in the country this week. Obviously, we have all heard about the religious-freedom law that Indiana just “secretly” not-so-secretly passed. I am positive that if you did not have an opinion one way or the other about LGBTQ rights, you do now. It saddens me that this is where this country is at, and these are the stories in the headlines. I also recognize that even bad publicity is good publicity or at least is creating awareness. Read full post...

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A Prescription for Strong Client/Agency Relationships

Advice for a strong client/agency relationshipWhether you’re the old pro bringing in a new client or you’re the newbie at your agency, you quickly realize how important relationships are. How do you build trust quickly? And how do you sustain and strengthen the client/agency relationship? Who better to ask than ab+c’s CEO John Hawkins and Director of Client Services Mike Gallagher? John and Mike have been working in the wonderful world of advertising for more than 60 years combined. Together they prescribed four simple steps to build strong, long-lasting client relationships:Read full post...

Happiness is the new ROI.

Happiness is the new ROI.

Happiness is the new ROI.

Really? What an intriguing thought. But whose happiness are we talking about? Employees’? Management’s? The entire company’s?

I’ve heard a lot of sentences begin with the words “happiness is.” Most of the definitions are so simple and “inspirational” that I don’t give them a second thought. But this one made me stop and click through to the video presentation given by Centro CEO Shawn Riegsecker at the 4A’s Talent 2030 Conference.Read full post...

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