Buying into Apple's branding.

I have to admit — from the moment I saw the original commercial my inner geek shouted with joy. Not only was the original iPhone the answer to what I had been dreaming about for five years — since walking around with a Palm Pilot and a rather large, uncomfortable cell phone tucked into my pants pocket — but it was also produced by a company that creates intuitive, sexy computers that I’ve been using since college — Apple! This was a dream come true.

Since picking up my iPhone I’ve come to realize something that no marketing professional ever wants to admit — I bought the brand. Read the rest of this entry »

Traditional marketing tactics may be like your old mix tapes.

It seems like only yesterday. I wanted to catch the attention of that special person and I knew the perfect way to go about doing it — the mix tape! A combination of all those songs that would tell her exactly how I felt and why she should want my company as much as I wanted hers.

Times have certainly changed. Now you wouldn’t make a mix tape, or even a mix CD. Now it’s all about the playlist.

Are business relationships really any different? Read the rest of this entry »

A lesson in bad advertising.

Another car brand is on the chopping block. Ford has announced that it intends to discontinue the venerable Mercury brand.  Mercury’s recent ad campaign—a bad one—didn't help the cause.  My apologies to Jill Wagner...it really wasn’t your fault.  Instead, a weak value proposition and bad execution did in the campaign.

You gotta put Mercury on your list? Their entire campaign was built around the premise of asking (almost begging) you to just consider their product in your selection set. Hardly instills confidence. That’s like a high school junior (let’s call him Paul P.) going up to a senior girl that he likes and saying, “Hey, this Friday when you’re thinking about guys that you’d like to spend some time with over the weekend, I hope you’ll consider giving me a call.” Two words: dead end. Trust me, I know.

Too bad, because Mercury has done it right before. Here Farrah shows the right way to do it. Better ad = better results. This Cougar XR-7 model went on to set sales records.

Environmentally friendly & really loud!

You may have seen the latest campaign promoting the new compostable bag from Sun Chips. I myself started a compost bin last year, which literally cut our landfill contributions in half — not to mention the effect it had on my new garden. As an avid tree hugger I applaud this effort by our Frito-Lay friends, but their new package needs a warning label.

The problem lies in the bag itself. It produces by far the highest level of ear-piercing decibels in the history of chip bags. Quite frankly this crinkly cacophony has to be completely screwing with Frito-Lay’s main target audience — the late-night snacker. And yeah, I’m one of ’em. And there’s a technique to late-night snacking — a very challenging technique. I mean, you’re already dealing with a chip — come on, even the word “chip” sounds loud and crunchy. And you’ve always had to deal with the crinkle of the bag. Some bags are worse than others, am I right? And when you’re down to just crumbs, you wind up cutting the top half off with a scissors, ’cause that’s a lot of bag to work through. Really, it’s a losing battle that’s just going to drive your wife crazy. Read the rest of this entry »

My goal: be a better blogger.

So I am beginning to get it—this whole social media thing. I threatened to quit Facebook earlier this year…but didn’t. It’s still too intriguing to me. And yes, it is fun to connect with old friends and business associates…even some distant relatives have touched base.

So here is my commitment to myself and my company and many acquaintances—I will become a better (meaning simply a more involved and more active) blogger in 2010. Alright, this is my promise to all of you…I’ll start thinking about why you read blogs and what’s important to you. Why did you stop here? Curious about the agency? Our work? Our clients? Our staff? Or are you really that interested in me? I doubt that it’s all about me. My posts will be about what would interest you…not just what interests me. And hopefully that keeps you coming back to read new content.

Putting social networking to work...literally.

Yammer is a simple way for employees to connect and share by posting messages. As more employees participate, it becomes a corporate social network, discussion board and knowledge base. Yammer is like a combination of Facebook and Twitter. Your company can create a profile that mimics the look of Facebook: picture, wall posts/messages, an information page, etc. Your company also has a “network.” And the Yammer is protected, permitting only people from your company to join by requiring your company’s domain (@yourcompany.com). The homepage resembles Twitter — members of your company can post messages about what they’re working on or post questions to coworkers.

But what happens when employees start spending more and more time chatting on Yammer? Will it be a time-waster? Or a morale-booster? Only time will tell.

Things have really changed in the online world.

I’ve become a big fan of the publication Mediaweek, despite the fact that I’ve never planned nor bought any media — ever. Yet, for some reason, I’m sent a copy of this magazine every week, so who am I not to read it? It’s funny how certain publications find their way to your mailbox. For example, I also look forward to my weekly dose of Modern Manicurist. There’s nothing quite like an article centered on the finer points of nail sculpture.

But getting back to Mediaweek, their recent “Best of the Decade” issue offers some interesting statistics about online-related trends over the last ten years. I love interesting statistics. (Perhaps Mediaweek realizes this and that’s why they’re sending me their magazine.) Here’s the first online fact: “Americans who said they used the Internet in 2000-01: 53%. Americans who use it today: 75%.” That’s three people out of every four. Not totally surprising. How about, “Total daily time Americans spent online in 2000: Less than 30 minutes. Time they spend on the web each day now: 4 hours.” No wonder we’re all so chunky! What were we doing with the extra 3? hours not spent online in 2000, power-walking? And perhaps the most astounding online statistic of all, “Number of text messages sent in 2005: 5.4 billion. Estimated number of text messages sent in 2008: 1+ trillion. That’s “trillion” with a “tr.”

Next up: I offer some hot tips on the do-it-yourself reverse French manicure.

Creating a new way to Twitter for your business.

The “Contributors” feature from your friends at Twitter, currently in beta testing, will enable your company to have multiple contributors to its Twitter feed. Each Tweet will include the writer’s byline. In addition, “Contributors” promises two different levels of access: Enhanced and Partial.

Enhanced Access will allow contributors to view the account dashboard and it may include data and analytics about your Twitter feed, followers, etc. Partial Access allows them to write Tweets but not see the entire dashboard. Other business-specific features are in development as Twitter makes a concerted effort to address business needs. How will this change the Twitter game? Watch and see for yourself.

Dashboards can help drive marketing strategy.

Looking for an easy way to gauge your client’s driving forces? Ask what’s on his or her dashboard.

Dashboards are a businessperson’s CliffsNotes®, condensing tomes of information into readily digestible nuggets. Where do overall profits stand? Any new leads from the northeast territory? Is maternity patient volume up? Dashboards provide a snapshot of the key metrics your client needs to succeed.

Which brings us, as usual, to marketing strategy. Knowing what’s on a client’s dashboard enables you to customize a plan that speaks to his or her exact needs and goals. And that’s a plan you can get some serious mileage from.

Changing the way they advertise.

Everyone wants to reach the top. Mountain climbers have always set their sights on conquering Mt. Everest. Baseball players have always aimed for the World Series. Big companies have always budgeted to advertise during the Super Bowl.

Until now. Pepsi is ending its 23-year run as an advertising staple during the most watched television event of the year. According to the Wall Street Journal, the soft-drink powerhouse is moving its advertising dollars online to kick off the “Pepsi Refresh Project” that will “award grant money for community projects proposed and selected by consumers, such as helping high-school students publish books to develop their writing skills.” Read the rest of this entry »