Podcasts—Back and Bigger Than Ever

Serial Podcadt
Let’s pretend it’s 2010. Your friend asks, “Have you been listening to this podcast?”
Everyone stares blankly at said individual because they’re thinking podcasts are those weird audio recordings that loners produce in their parents’ basement when they’re not crushing the high score in DDR at the local arcade.Read full post...

November 7, 2016

Is Digital Media the Next Political Battleground?

By Erin Mulrooney, Ashley Shuey and Megan Egan

Erin Mulroney, Ashley Shuey, Megan Egan

No matter where you fall on the political spectrum, the 2016 presidential election has been entertaining, unconventional and thought-provoking, with much owed to online media—and social media in particular. And as we take a look at the election through the digital media lens, it begs the question: Does the trick to attaining the highest office in the land have anything to do with winning the battle on social media?Read full post...

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August 28, 2015

HTML 5: Death to Flash

 

8-29 blog photo

by: Kathleen Doyle and Michael English

While we’ve heard rumblings in the industry about the demise of Flash for some time, it has become a reality only recently. Here’s a quick history of the rocky relationship between the Internet and Flash. Back in 2007, Apple chose not to allow a Flash player plugin on the iPhone, and in 2010, Steve Jobs called for Adobe to “kill Flash.” The writing was on the wall.Read full post...

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Facebook changes how marketers can promote posts.

Facebook surveyed users on promotional posts.

Facebook surveyed users on promotional posts.

On January 15, Facebook users are going to see a cleaned-up newsfeed with less clutter and more controls for promotional posts. Facebook decided to make these changes after surveying users and learning they want less promotional content and more stories from friends and posts from pages they opted in to see.

Facebook decided to crack down on:Read full post...

How digital solutions help healthcare organizations

Pew Research Center says 59% of U.S. adults have looked online for health information in the past year.

Pew Research Center says 59% of U.S. adults have looked online for health information in the past year.

We know you. You’re a hospital or a healthcare system looking to increase your brand awareness or service-line volumes in your noisy city. You’re one of many hospitals patients can choose from when they have an emergency, need a doctor or are looking for preventive programs. And you’ve probably noticed that when patients come in for appointments, they’ve done their research — they are informed.Read full post...

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Taxicab advertising goes digital!

Taxicabs now offer digital advertising on their signature roof-mounted displays.

Taxicabs now offer digital advertising on their signature roof-mounted displays.

When it comes to media outlets our ever-increasing demand for interaction has forced certain traditional forms of advertising to evolve — or risk the fate of the eight-track player.

What comes to mind when you picture taxicab advertising — probably a small billboard atop a yellow car, right?

Well think again. Read full post...

Google Partnership — What is it and how did we achieve it?

Google Partner BadgeBack in November 2013, Google replaced its Google Certification Program with its Google Partners Program. Originally, if you worked in the paid search space you would take Google AdWords exams to achieve Google Certification. This meant you were deemed an expert in Google AdWords, making you a more attractive employee and giving your company a leg up on the competition. Companies proudly placed the Google Certified badge on their websites, letting current and potential clients know they were in fact certified by top search engine Google.Read full post...

Hit or miss: measuring clicks, visits, visitors and pageviews

Please take “hit” out of your vocabulary when you’re asking about campaign performance. We never measure by hits, but instead a variety of other metrics.

Please take “hit” out of your vocabulary when you’re asking about campaign performance. We never measure by hits, but instead a variety of other metrics.

In the world of analytics, there’s this one, single dirty word that never fails to grate on an analyst’s nerves: “hit.”

As in:

“How many hits did we get?”

“Did we get any hits on our landing page?”

“Can you check the hits for me on that campaign?”

I’ll let you in on a secret: There’s no such thing as a hit. There are clicks, visits, visitors and pageviews, and each of those are different measurements.

Clicks indicate how many people have clicked on an ad. A user can click on an ad multiple times, but only be counted as one visitor. Similarly, a user can click on an ad just once and come back to the website in multiple visits. Usually, we only measure clicks when we’re analyzing ad performance. The number of clicks per the number of impressions equals the click-through rate (CTR).Read full post...

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Tell me a story: Shaking up what’s interesting in your numbers

Working in the media department, I’ve been learning how to put together digital media reports. And I’ve learned that, while there is great power in facts and figures, a well-told story can move mountains. Numbers are forgotten over time. To engage our clients, we need to shape those numbers into stories.

In our reporting, we use colorful charts to tell a story about impact and growth. For example, in the stacked bar chart below, we show how social media and paid media affect overall website traffic. By breaking out the different traffic drivers, we show month-over-month increases and decreases in site traffic, as well as the dramatic consequences of pulling media campaigns in November.

How social and paid media affect overall website traffic

Using bright colors and simple shapes makes the data visually appealing and helps the audience understand the insights behind the numbers.

Know your audience. If your clients are familiar with analytics, you may want to tell your story with more emphasis on certain data to help them make more informed decisions, decide their next steps and see the bigger picture.Read full post...

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Bench that benchmark—and target your marketing campaign results!

Bench the benchmark, set a target.

Bench the benchmark, set a target.

Last June, Bank of America’s Small Business Community asked me about setting benchmarks for digital campaigns. There’s no denying benchmarks have a lot of value. We use them to see how our campaigns perform based on the industry standard. Having a hard and fast number definitely draws the line in the sand between what is considered “good performance” and “bad performance.”

But a benchmark is just a number. As much as we want to match our number to someone else’s number, and label it “good” or “bad,” a benchmark can only tell a small part of the story.

Digital marketing is not a one-size-fits-all discipline. One percentage number is not going to determine if the campaign passes or fails. What if we drive only a small number of visitors to our site, but they are extremely engaged, spending ten minutes viewing multiple pages of content? What if those few visitors become ten strong leads or convert into hundreds of purchases?Read full post...

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