Sr. Project Manager
Wanted: Professional juggler/cat herder. We need someone who’s skilled at managing the myriad details of creative, interactive and digital projects—from kickoff to delivery. This entails juggling day-to-day work, defining priorities and resources, tracking budgets and schedules, identifying risks, and resolving conflicts. This job calls for a dynamic people-person who’s detail-oriented and highly organized. You’ll work on multiple multidisciplinary agency account teams, managing projects as you manage clients’ expectations. You’ll act as gatekeeper for creative/interactive projects requested by AB&C clients and account teams. You’ll also act as the project teams’ advocate.
Senior Project Managers are responsible for all internal aspects of client projects, including but not limited to the creation and maintaining of accurate project timelines, communicating milestones, deadlines and deliverables, and ensuring that resources are allocated appropriately within the project plan. In this capacity, they coordinate and collaborate with colleagues, including division directors, account executives, media planners, buyers, copywriters, designers and administrative staff, assessing the workload of the account team to ensure that client strategies and tasks are completed in time and within budget. Senior Project Managers are responsible for a larger portfolio of client accounts in terms of agency revenue and complexity, and have greater project management/agency experience.
Key Duties and Responsibilities
- Providing day-to-day client support, technical assistance and project management of specific client accounts.
- Scheduling and attending meetings when appropriate.
- Developing estimates and proposals, working with client service director, account executives, creative and media departments, and traffic, as well as PR/SM.
- Working closely with division director, account executives, creative director, PR/social media director and media director to ensure that creative briefs are complete and understood internally, and that ideas and strategies are effective and targeted to the right audiences.
- Managing the scheduling and flow of client projects, working within the established agency systems and controls, and accountable for:
- Smart budgeting that is fair to both client and agency, as well as realistic timelines that allow sufficient resources and time to deliver the quality of creative thinking that AB&C is expected to provide, within the requested deadline.
- Workable and up-to-date production schedules, timelines and authorizations for clients.
- Coordinating project schedules to balance teams’ workload and tracking project hours against budget.
- Creating project scope documents, such as client-conference reports and WMJ diary notes, and contributing to creative briefs and opening jobs on selected accounts.
- Analyzing and interpreting a variety of client metrics and information to evaluate campaign effectiveness.
- Participating in internal account team reviews.
- Staying well-versed in all aspects of assigned accounts and client projects that are in the queue.
- Reviewing recommendations for consistency, with established strategy and goals, and monitoring the implementation of approved strategies and plans.
- Managing assigned client account monthly billing and reconciliations, as necessary.
- Five to nine years of project management experience in an advertising agency or a related field.
- Proficient in task-management software.
- Understands the components of successful interactive projects.
- Works collaboratively in a team environment with many different personalities.
- Ability to forecast resource conflicts based on client expectations and needs, and to negotiate deadlines and/or revise plans as required.
- Sharp attention to detail.
- Energetic, approachable and enthusiastic.
- Effective interpersonal, organizational, verbal and written skills.
- Skilled at multitasking.
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